Privacy Policy

Last updated: May 2026

Introduction

Dentistry on Merivale ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us through our website, book an appointment, or use our services, we may collect:

  • Your name and contact details (email, phone number)
  • Your address
  • Health and dental information relevant to your treatment
  • Appointment preferences and service interests

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address (anonymised)
  • Pages visited and time spent on our site

How We Use Your Information

We use your information to:

  • Provide and manage dental services
  • Respond to your enquiries and appointment requests
  • Communicate appointment reminders and follow-up care
  • Improve our website and services
  • Comply with legal and regulatory requirements

Information Sharing

We do not sell or trade your personal information. We may share your information with:

  • Lumino The Dentists network practices (as part of our clinical network)
  • Health regulators as required by New Zealand law
  • Service providers who assist our practice operations (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under the Privacy Act 2020 (New Zealand), you have the right to:

  • Access your personal information
  • Request correction of your personal information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Complain to the Privacy Commissioner if you believe your privacy has been breached

Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Phone: (03) 355-8297
  • Email: dentistry@merivale.co.nz
  • Address: First Floor, Merivale Mall, 193a Papanui Road, Merivale, Christchurch 8014

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.